Process Management for Sustainable Business Development (SBUEK_183)
About Study Course
Learning outcomes
1.On completion of the study course, students will be able to explain definitions: business processes, business efficiency, wastes, process risks and main process improvement methods; interpret and use basic BPMN elements; create: X-Functional Process Map, VA/NVA/NNVA analysis, SIPOC, Voice of the customer, Cause-and-effect diagram, Failure modes and effect analysis; discover and choose process improving opportunities.
1.On completion of the study course, students will be able to analyse business processes and identify wastes and non-value added tasks; model business processes using Business Process Model and Notation (BPM; estimate business process costs, compare and elaborate process improving opportunities; identify and analyse process risk, formulate risk mitigation actions, and build new process scenarios, which allow to improve business efficiency.
1.1. Analytical thinking.
2. Management of business change processes for strategic profit and efficiency improvement: re-engineering and automatization of processes, development of new processes workflows.
Study course planning
| Study programme | Study semester | Program level | Study course category | Lecturers | Schedule |
|---|---|---|---|---|---|
| International Business and Start-up Entrepreneurship | 5 | Bachelor | Limited choice | Jekaterina Pankova |
