Communication Psychology and Communication Skills (VPUPK_291)
About Study Course
Objective
To develop ability to discuss based on arguments the psychological aspects of interrelationships and the importance of successful professional communication during the implementation of the health care process; to promote the development and improvement of communication skills.
Prerequisites
Secondary school knowledge of social sciences.
Learning outcomes
Describes the types of communication; describes the role of communication in the health care process in the clinical setting; names the aspects of professional communication in the model of communication with the patient in the clinical setting; understands clinical interview and counseling techniques; describes the conflict, its causes and solutions; understands the importance of stress in professional activities.
Students recognize and describe different emotions; during simulations professionally lead the conversation, collecting the anamnesis and conducting the motivational interview; apply conflict resolution skills in simulated learning situations; identify situations that increase a risk of burnout; evaluate own resources, burnout risks and skills to be improved in professional communication; conflict resolution skills are applied in simulated learning situations.
Ability to argue and to ground the opinion about various communication situations in clinical setting, as well as about the importance of professional communication during the implementation of the health care process.
Ability to select and to apply appropriate clinical interview techniques and methods, as well as conflict resolution skills.
Study course planning
| Study programme | Study semester | Program level | Study course category | Lecturers | Schedule |
|---|---|---|---|---|---|
| Nursing Studies, MZF | 1 | Bachelor’s | Required | Elīna Zelčāne, Gunita Skaldere-Darmudasa, Aija Ozola, Baiba Pumpiņa, Elīna Akmane, Indra Markova | |
| Nursing Studies, LFMZFb | 1 | Bachelor’s | Required | Elīna Zelčāne, Gunita Skaldere-Darmudasa, Aija Ozola, Baiba Pumpiņa, Elīna Akmane, Indra Markova | |
| Public Health, SVF | 7 | Bachelor’s | Limited choice | Elīna Zelčāne, Gunita Skaldere-Darmudasa, Aija Ozola, Baiba Pumpiņa, Elīna Akmane, Indra Markova | |
| Midwifery, MZFVb | 3 | Bachelor’s | Required | Elīna Zelčāne, Gunita Skaldere-Darmudasa, Aija Ozola, Baiba Pumpiņa, Elīna Akmane, Indra Markova |
| Study programme | Study semester | Program level | Study course category | Lecturers | Schedule |
|---|---|---|---|---|---|
| Nursing Studies, MZFz | 1 | Bachelor’s | Required | Elīna Zelčāne | |
| Nursing Studies, LFMZFbz | 1 | Bachelor’s | Required |
