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Cross-Cultural Mediation in Social Work

Study Course Description

Course Description Statuss:Approved
Course Description Version:1.00
Study Course Accepted:16.07.2021 09:00:15
Study Course Information
Course Code:LUSDK_256LQF level:Level 7
Credit Points:4.00ECTS:6.00
Branch of Science:Sociology; Social Politics and Organisation of Social WorkTarget Audience:Social Welfare and Social Work
Study Course Supervisor
Course Supervisor:Ulla Zumente-Steele
Study Course Implementer
Structural Unit:Department of Welfare and Social Work
The Head of Structural Unit:
Contacts:Riga, 26a Anniņmuižas boulevard, socdkatrsu[pnkts]lv, +371 67061575
Study Course Planning
Full-Time - Semester No.1
Lectures (count)12Lecture Length (academic hours)2Total Contact Hours of Lectures24
Classes (count)12Class Length (academic hours)2Total Contact Hours of Classes24
Total Contact Hours48
Study course description
Preliminary Knowledge:
None
Objective:
To provide knowledge and skills of cross-cultural mediation and ability to apply it for conflict resolutions in various social environments: family, workplace, community etc. focusing on the child's interests.
Topic Layout (Full-Time)
No.TopicType of ImplementationNumberVenue
1IntroductionLectures2.00auditorium
2Conflict interaction, managing conflictLectures2.00auditorium
Classes3.00auditorium
3Mediation as relational approach to conflict interventionLectures2.00auditorium
Classes3.00auditorium
4The wheel of cultureLectures2.00E-Studies platform
Classes3.00E-Studies platform
5Cross-cultural mediationLectures2.00E-Studies platform
Classes3.00E-Studies platform
6ExamLectures2.00auditorium
Assessment
Unaided Work:
Studying the literature; case analysis.
Assessment Criteria:
Tasks in seminars – Case(s) analysis in accordance to discussed criteria – 25% Simulation of mediation – Playing the role of a party and mediator: the performance is to be assessed in accordance to discussed criteria – 25% Examination – Correct answers to theoretical questions about constructive conflict resolution and mediation – 50%
Final Examination (Full-Time):Exam (Written)
Final Examination (Part-Time):
Learning Outcomes
Knowledge:Will be able to recognize the features of conflict escalation and de-escalation. Will be able to perceive and use the mediation as a tool of conflict resolution.
Skills:Will be able to elaborate different techniques of mediation in order to resolve the conflict constructively.
Competencies:Will be able to understand the role of culture in conflict management and mediation. Will be able to elaborate culturally appropriate conflict communication management and mediation techniques leading to constructive conflict resolution.
Bibliography
No.Reference
Required Reading
1Goldberg, S.B.; Brett, J., M.; Blohorn-Brenneur, B., and Rogers, N. (2017). How Mediation Works: Theory, Research, and Practice.Bingley: Emeald Publishing Limited
2Moore Ch. W.; and Woodrow, Peter, J. (2010). Handbook of Global and Multicultural Megortiation. San Francisco, CA: Jossey-Bass
3Folger, J. P., Poole, M.S.; Stutman, R. K. (2009). Working Through Conflict. Boston: Pearson Education, Inc.
4Pulaczewska, H., Lewandowska-Tomaszczyk, B. (2010). Intercultural Europe: Arenas of Difference, Communication and Mediation. Stuttgart: ibidem.
5Davidheiser, Mark. "Mediation and Multiculturalism: Domestic and International Challenges." Beyond Intractability. Eds. Guy Burgess and Heidi Burgess. Conflict Information Consortium, University of Colorado, Boulder. Posted: January 2005. Available from: http://www.beyondintractability.org/essay/mediation-multicu…
6Kymlicka, W. (2016). Defending diversity in an era of populism: Multiculturalism and interculturalism compared. In N. Meer, T. Modood, & R. Zapata-Barrero (Eds.), Multiculturalism and interculturalism. Debating the dividing lines, (pp. 158–177). Edinburgh: Edinburgh University Press.
7Patten, A. (2014). Equal recognition. The moral foundations of minority rights. Princeton: Princeton University Press.
Additional Reading
1Furlong, G.T. (2005). The Conflict Resolution Toolbox: Models and Maps for Analyzing, Diagnosing, and Resolving Conflict. Ont: Wiley.
2Berit Albrecht (2010). Multicultural Challenges for Restorative Justice: Mediators' Experiences from Norway and Finland, Journal of Scandinavian Studies in Criminology and Crime Prevention, 11:1, 3-24.
3Levrau, F., Loobuyck, P. (2018). Introduction: mapping the multiculturalism-interculturalism debate. CMS 6, 13. Available from: https://doi.org/10.1186/s40878-018-0080-8