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Businesslike Etiquette
Study Course Description
Course Description Statuss:Approved
Course Description Version:6.00
Study Course Accepted:26.08.2024 14:53:19
| Study Course Information | |||||||||
| Course Code: | SUUK_038 | LQF level: | Level 6 | ||||||
| Credit Points: | 2.00 | ECTS: | 3.00 | ||||||
| Branch of Science: | Clinical Medicine; Public Health | Target Audience: | Public Health; Medicine | ||||||
| Study Course Supervisor | |||||||||
| Course Supervisor: | Irēna Upeniece | ||||||||
| Study Course Implementer | |||||||||
| Structural Unit: | Department of Health Psychology and Paedagogy | ||||||||
| The Head of Structural Unit: | |||||||||
| Contacts: | Riga, Cigoriņu Street 3, spk rsu[pnkts]lv, +371 67611559 | ||||||||
| Study Course Planning | |||||||||
| Full-Time - Semester No.1 | |||||||||
| Lectures (count) | 5 | Lecture Length (academic hours) | 2 | Total Contact Hours of Lectures | 10 | ||||
| Classes (count) | 11 | Class Length (academic hours) | 2 | Total Contact Hours of Classes | 22 | ||||
| Total Contact Hours | 32 | ||||||||
| Study course description | |||||||||
| Preliminary Knowledge: | Psychology, philosophy, idea of universal human values. | ||||||||
| Objective: | Contemplate the rules of behaviour which are accepted in formal relations in Europe, that are topical also in Latvian society, as well as pay attention to standards of behaviour that are often exceeded. | ||||||||
| Topic Layout (Full-Time) | |||||||||
| No. | Topic | Type of Implementation | Number | Venue | |||||
| 1 | First impression. Acquainting and greeting in business environment. | Lectures | 1.00 | auditorium | |||||
| 2 | Business cards, their creating types and businesslike recommendations for exchange with the business cards. Business invitation and scheme of creating it. | Lectures | 1.00 | auditorium | |||||
| 3 | Clothing styles, fashion. Formal style for men and women. | Lectures | 1.00 | auditorium | |||||
| 4 | Etiquette types. Diplomatic protocols. Types of business meetings. | Lectures | 1.00 | auditorium | |||||
| 5 | Curriculum vitae (CV), a letter of motivation and the preparation for a job interview, job interview types. Business communication in the work environment. | Lectures | 1.00 | auditorium | |||||
| 6 | Formal party types (time, characterisation, meals, drinks, clothing). Recommendations for behaviour at the table in business environment. | Classes | 4.00 | auditorium | |||||
| 7 | Gifts, flowers, souvenirs in the business communication. | Classes | 2.00 | auditorium | |||||
| 8 | Differences of etiquette and other valuable information about formal communication in different countries. Students' presentations. | Classes | 5.00 | auditorium | |||||
| Assessment | |||||||||
| Unaided Work: | Independently create a CV, business card, letter of motivation, business invitation. According to the requirements specified describe business meetings and holiday types. Presentation "A Virtual Journey" (a journey to the selected state, city) – independent preparation according to the requirements, presentation and evaluation of the work in the study group, self-evaluation (questions, comments, travel experience). | ||||||||
| Assessment Criteria: | Practical tests "Business Etiquette" at the beginning and in the end of the study process. Work performance: CV, business card, letter of motivation, invitation, business meetings and holiday types. Preparation, presentation and evaluation of the essays "A Virtual Journey". Creative and active participation in the study course. Answers to questions. | ||||||||
| Final Examination (Full-Time): | Exam | ||||||||
| Final Examination (Part-Time): | |||||||||
| Learning Outcomes | |||||||||
| Knowledge: | On completion of the study course the students will be able to: • describe and outline topicalities in formal etiquette in different countries, its development and trends, the essence of the business etiquette; • list clothing styles and clothing to name formal clothing selection criteria; • comment on the clothing culture and the importance of a professional image formation; • describe types of formal communication: job interview, greeting, first impression, business communication in the work environment, business meetings and types of entertainment; • formulate the role of a protocol. | ||||||||
| Skills: | • etiquette attribute creation skills and abilities: CV, business cards, motivational letters, invitations; • formal clothing, footwear and accessories selection, ability to tie a tie (Windsor and half Windsor knot); • formal gift and flower selection and recommendations; • use of etiquette and mutual formalities; • explain etiquette or netiquette guidelines. | ||||||||
| Competencies: | • Personal Portfolio creation. • Formal clothing choice. • Business communication in different countries. | ||||||||
| Bibliography | |||||||||
| No. | Reference | ||||||||
| Required Reading | |||||||||
| 1 | Kincāns V. Etiķete sadzīvē, lietišķajos kontaktos, starptautiskajās attiecībās. – R., 2000. (akceptējams izdevums) | ||||||||
| 2 | Lasila S. Jaunā zelta uzvedības grāmata. – R., 1994. (akceptējams izdevums) | ||||||||
| 3 | Latiševs V. Lietišķas sarunas. Lietišķie kontakti. – R., 1995. (akceptējams izdevums) | ||||||||
| 4 | Kā jāuzvedas darba vietā : / Ģertŗūde Toisene ; tulk. Aldis Misēvičs – R., 1996. (akceptējams izdevums) | ||||||||
| 5 | Dubkēvičs L., Ķestere I. Saskarsme: Lietišķā etiķete. – R., 2003. (akceptējams izdevums) | ||||||||
| 6 | Gulēna G. Esiet, lūdzu, tik laipni un …..! – R., 1998. (akceptējams izdevums) | ||||||||
| 7 | Odiņa A. Protokols. – R., 2003. (akceptējams izdevums) | ||||||||
| 8 | Ķestere I. Lietišķā etiķete. – R., 2007. (akceptējams izdevums) | ||||||||
| 9 | Mouls Dž. Biznesa kultūra un etiķete Eiropas valstīs – R., 2003. (akceptējams izdevums) | ||||||||
| 10 | Fosters D. Lietišķā etiķete Eiropā – R., 2005 (akceptējams izdevums) | ||||||||
| 11 | Veics V. Uzvedības kultūra saskarsmē – Rīga., 2000. (akceptējams izdevums) | ||||||||
| Additional Reading | |||||||||
| 1 | Odiņa A. Lietišķās un oficiālās uzvedības grāmata – Rīga., 2011. | ||||||||
