Process Management in Health Care

Study Course Description

Course Description Statuss:Approved

Course Description Version:3.00

Study Course Accepted:02.02.2024 12:29:52

Study Course Information
Course Code:		VVDG_031		LQF level:		Level 7
Credit Points:		8.00		ECTS:		12.00
Branch of Science:		Economics; Social Economics		Target Audience:		Health Management
Study Course Supervisor
Course Supervisor:		Olav Goetz
Study Course Implementer
Structural Unit:		Faculty of Social Sciences
The Head of Structural Unit:
Contacts:		Dzirciema street 16, Rīga, szfrsu[pnkts]lv
Study Course Planning
Full-Time - Semester No.1
Lectures (count)		12	Lecture Length (academic hours)		2	Total Contact Hours of Lectures		24
Classes (count)		36	Class Length (academic hours)		2	Total Contact Hours of Classes		72
Total Contact Hours								96
Study course description
Preliminary Knowledge:
Data Analysis in Health Care, Economic Modelling in Health Care, Health Economics, Health Management.
Objective:
The overall objective of this course is to provide the students with the fundamental knowledge on Process-Management, Modelling and Simulation in Health Care. It builds upon the corresponding modules “Data Analysis in Health Care” and “Economic Modelling in Health Care” with a special focus on modelling related to process-management in Health Care and the application of suitable techniques in health care settings to understand Processes, Process-Management and Efficiency of Health Care Services.
Topic Layout (Full-Time)
No.	Topic			Type of Implementation		Number	Venue
1	Processes in health care – definitions, terminology, characteristics			Lectures		1.00	auditorium
				Classes		2.00	auditorium
2	Process management – definitions, terminology, concepts			Lectures		2.00	auditorium
				Classes		2.00	auditorium
3	Data collection for simulation			Lectures		2.00	auditorium
				Classes		3.00	computer room
4	Application of modelling and simulation in health care			Lectures		1.00	auditorium
				Classes		4.00	auditorium
5	Process simulation			Lectures		1.00	computer room
				Classes		5.00	computer room
6	Cost simulation			Lectures		1.00	computer room
				Classes		5.00	computer room
7	OP simulation			Lectures		1.00	computer room
				Classes		5.00	computer room
8	Geographic modelling			Lectures		2.00	computer room
				Classes		5.00	computer room
9	Business simulation game			Lectures		1.00	auditorium
				Classes		5.00	auditorium
Assessment
Unaided Work:
• Independent acquisition of scientific literature on process management, modeling and simulation; • Collection and analysis of information for development of individual and group tasks; • Presentation of group and independent works in process management.
Assessment Criteria:
• Activity during interactive lectures. • Quality and terms of individual and group tasks. • Accuracy and precision of written exam answers. • Students will be evaluated 50% on written exam and 50% on class work and other tasks.
Final Examination (Full-Time):		Exam
Final Examination (Part-Time):
Learning Outcomes
Knowledge:		Upon successful completion of the module´s course the students will: • get the basic knowledge of Process-Management and the relevance for Modelling and Simulation in Health Care; • be familiar with the theory of Process-Management; • be able to recognize and use the potential of Process-Management and Simulation techniques in Health Care Settings; • know the basic elements of Modelling and Simulation in Health Care; • be aware of the specificities of the operating environments of Health Care Institutions; • be able to describe Health Care System behavior and system change management.
Skills:		The students will be able to: • understand possible areas of implementation of Process-Management, Modelling and Simulation in Health Care; • understand the economics of Health Care Institutions and how Process-Management, Modelling and Simulation might help to solve problems in Health Care Management; • apply Modelling and Simulation using Simulation Software, e.g. MedModel or Open-Source-Software; • analyze situations and recognize problems regarding health management and justify if and how techniques from Process Management might be useful to overcome these obstacles; • use of economic concepts in the analysis of health care management; • provide decision making support in Health Care.
Competencies:		Students will be able to: • recognize the potentials of Process-Management, Modelling and Simulation in Health Care; • identify and solve problems in Health Care using innovative Process-Management tools; • support economically sound decision-making in health care sector; • increase efficiency in health care service delivery.
Bibliography
No.	Reference
Required Reading
1	Banks, J. (2014), Discrete-event system simulation. 5th ed. Prentice-Hall international series in industrial and systems engineering, Pearson Prentice Hall, Upper Saddle River, NJ.
2	Law, A. M. (2015), Simulation modeling and analysis, 5th ed., Boston.
3	Drummond M. (2015), Methods for the economic evaluation of health care programmes, Oxford university Press. Available from: ProQuest Ebook Central Academic Complete
4	Frederick S. H., Lieberman G. J. (2021), Introduction to Operations Research. McGraw-Hill: Boston MA.
Additional Reading
1	Brailsford, S.C., Harper, P.R., Patel, B., Pitt, M. (2009), “An analysis of the academic literature on simulation and modelling in health care.” J of Sim 3 (3):130-140.
2	Buttigieg, S.C., Dey, P.K., Gauci, D. (2016), “Business process management in health care: current challenges and future prospects.”, Innovation and Entrepreneurship in Health 2016:3 1-13
3	Cardoen, B., Demeulemeester, E., Beliën, J. (2010), “Operating room planning and scheduling: A literature review.” European journal of operational research 201 (3):921-932.
Other Information Sources
1	Winter Simulation Conference Archive. Available from: https://informs-sim.org/