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Quality Management in Patient Care
Study Course Description
Course Description Statuss:Approved
Course Description Version:8.00
Study Course Accepted:21.03.2023 13:48:00
| Study Course Information | |||||||||
| Course Code: | MDAK_082 | LQF level: | Level 7 | ||||||
| Credit Points: | 4.00 | ECTS: | 6.00 | ||||||
| Branch of Science: | Management; Public Management | Target Audience: | Nursing Science | ||||||
| Study Course Supervisor | |||||||||
| Course Supervisor: | Zane Tauriņa | ||||||||
| Study Course Implementer | |||||||||
| Structural Unit: | Department of Nursing and Obstetric Care | ||||||||
| The Head of Structural Unit: | |||||||||
| Contacts: | Riga, Anniņmuižas bulvāris 26a, mdak rsu[pnkts]lv, +371 67061568 | ||||||||
| Study Course Planning | |||||||||
| Full-Time - Semester No.1 | |||||||||
| Lectures (count) | 12 | Lecture Length (academic hours) | 2 | Total Contact Hours of Lectures | 24 | ||||
| Classes (count) | 12 | Class Length (academic hours) | 2 | Total Contact Hours of Classes | 24 | ||||
| Total Contact Hours | 48 | ||||||||
| Study course description | |||||||||
| Preliminary Knowledge: | Health care. | ||||||||
| Objective: | Develop an understanding of the quality assurance system, its principles and application in patient care. Get acquainted with the latest knowledge and theories of quality assurance, their application in improving patient care. Facilitate application of theoretical knowledge in practical work. | ||||||||
| Topic Layout (Full-Time) | |||||||||
| No. | Topic | Type of Implementation | Number | Venue | |||||
| 1 | Understanding of basic concepts and terminology. Principles of quality assurance system, benefits of introducing. Customer, identification of their needs | Lectures | 2.00 | auditorium | |||||
| 2 | Understanding of basic concepts and terminology. Principles of quality assurance system, benefits of introducing. Customer, identification of their needs | Classes | 2.00 | auditorium | |||||
| 3 | Process approach to creating quality assurance system. Quality costs. Quality standards, their monitoring areas, differences | Lectures | 2.00 | auditorium | |||||
| 4 | Process approach to creating quality assurance system. Quality costs. Quality standards, their monitoring areas, differences | Classes | 2.00 | auditorium | |||||
| 5 | Quality Manager, requirements, competences. The quality assurance system documentation, its importance | Lectures | 2.00 | auditorium | |||||
| 6 | Quality Manager, requirements, competences. The quality assurance system documentation, its importance | Classes | 2.00 | auditorium | |||||
| 7 | Quality indicators, measuring, analysis | Lectures | 2.00 | auditorium | |||||
| 8 | Quality indicators, measuring, analysis | Classes | 2.00 | auditorium | |||||
| 9 | Internal quality audit, audit planning, the procedure, requirements for the auditor | Lectures | 2.00 | auditorium | |||||
| 10 | Internal quality audit, audit planning, the procedure, requirements for the auditor | Classes | 2.00 | auditorium | |||||
| 11 | Continuous improvement of quality assurance system, corrective and preventive actions, analysis of their effectiveness | Lectures | 2.00 | auditorium | |||||
| 12 | Continuous improvement of quality assurance system, corrective and preventive actions, analysis of their effectiveness | Classes | 2.00 | auditorium | |||||
| Assessment | |||||||||
| Unaided Work: | - Get acquainted with the readings; - Get acquainted with the lecture materials, prepare questions; - Independently perform tasks in groups; - Prepare a presentation on the topic. | ||||||||
| Assessment Criteria: | Independent preparation (70%) and presentation (10%) of the project application, ability to justify their opinion and provide arguments, to answer the questions (10%), as well as lecture and class attendance (10%). | ||||||||
| Final Examination (Full-Time): | Exam (Written) | ||||||||
| Final Examination (Part-Time): | |||||||||
| Learning Outcomes | |||||||||
| Knowledge: | After completing the study course, students will be able to explain the basic concepts and terminology in quality assurance; they will be able to evaluate the main competences of quality management. They will be aware of the role and tasks of the quality manager and the role of internal quality audit in system improvement. | ||||||||
| Skills: | Will be able to identify the processes which take place in a company, will be able to define process quality criteria and evaluate the effectiveness of the processes. After completing the study course, students will be able to independently develop a process description, analyse and evaluate the system performance, identify the necessary corrective and preventive actions. | ||||||||
| Competencies: | After completing the study course, students will be able to independently develop a process description, analyse and evaluate system performance; identify necessary corrective and preventive actions, identify necessary corrective and preventive actions, identify opportunities for improvement. | ||||||||
| Bibliography | |||||||||
| No. | Reference | ||||||||
| Required Reading | |||||||||
| 1 | D. Vasiļevsk. Kvalitātes nodrošināšanas vadība. R.: Juridiskā koledža, 2017, 234 | ||||||||
| 2 | www.iso.org | ||||||||
| 3 | Ārvalstu studentiem/For international students: | ||||||||
| 4 | www.iso.org | ||||||||
| Other Information Sources | |||||||||
| 1 | www.lka.lv | ||||||||
| 2 | www.lvs.lv | ||||||||
| 3 | www.asq.org | ||||||||
| 4 | www.efqm.org | ||||||||
| 5 | Ārvalstu studentiem/For international students: | ||||||||
| 6 | www.asq.org | ||||||||
| 7 | www.efqm.org | ||||||||
