Conflict Managment in Organisations and Labour Rights

Study Course Description

Course Description Statuss:Approved

Course Description Version:5.00

Study Course Accepted:14.05.2024 11:09:15

Study Course Information
Course Code:		SBUEK_234		LQF level:		Level 7
Credit Points:		4.00		ECTS:		6.00
Branch of Science:		Management		Target Audience:		Business Management; Juridical Science; Marketing and Advertising; Management Science
Study Course Supervisor
Course Supervisor:		Marta Urbāne
Study Course Implementer
Structural Unit:		Faculty of Social Sciences
The Head of Structural Unit:
Contacts:		Dzirciema street 16, Rīga, szfrsu[pnkts]lv
Study Course Planning
Full-Time - Semester No.1
Lectures (count)		10	Lecture Length (academic hours)		2	Total Contact Hours of Lectures		20
Classes (count)		10	Class Length (academic hours)		2	Total Contact Hours of Classes		20
Total Contact Hours								40
Part-Time - Semester No.1
Lectures (count)		6	Lecture Length (academic hours)		2	Total Contact Hours of Lectures		12
Classes (count)		6	Class Length (academic hours)		2	Total Contact Hours of Classes		12
Total Contact Hours								24
Study course description
Preliminary Knowledge:
Basic knowledge of business and law.
Objective:
The aim of the study course is to develop an understanding of conflict management in organizations and practical conflict resolution skills, with a special focus on recent trends in labour law.
Topic Layout (Full-Time)
No.	Topic			Type of Implementation		Number	Venue
1	Current problems of labor law			Lectures		1.00	auditorium
				Classes		1.00	auditorium
2	Resolution of labor disputes			Lectures		1.00	auditorium
				Classes		1.00	auditorium
3	Conflict management theory and practice			Lectures		1.00	auditorium
				Classes		1.00	auditorium
4	The role of mediation in resolving labor disputes			Lectures		1.00	auditorium
				Classes		1.00	auditorium
5	Student presentations on the current problems of labor law			Classes		1.00	auditorium
6	Commercial transactions and the development of transaction negotiation theory, research directions			Lectures		1.00	auditorium
7	Transaction negotiation process: phase model, setting goals, evaluating alternatives, obtaining information, creating an agenda, choosing a strategy			Lectures		1.00	auditorium
				Classes		1.00	auditorium
8	Preparation for negotiations. Psychological aspects in business negotiations, business negotiation styles			Lectures		1.00	auditorium
				Classes		1.00	auditorium
9	Argumentation and persuasion			Lectures		1.00	auditorium
10	Argumentation and persuasion, solving ethical dilemmas in business negotiations			Lectures		1.00	auditorium
				Classes		2.00	auditorium
11	Mock transaction negotiation			Lectures		1.00	auditorium
				Classes		1.00	auditorium
Topic Layout (Part-Time)
No.	Topic			Type of Implementation		Number	Venue
1	Current problems of labor law			Lectures		0.50	auditorium
				Classes		0.50	auditorium
2	Resolution of labor disputes			Lectures		0.50	auditorium
				Classes		0.50	auditorium
3	Conflict management theory and practice			Lectures		0.50	auditorium
				Classes		0.50	auditorium
4	The role of mediation in resolving labor disputes			Lectures		0.50	auditorium
				Classes		0.50	auditorium
5	Student presentations on the current problems of labor law			Classes		1.00	auditorium
6	Commercial transactions and the development of transaction negotiation theory, research directions			Lectures		1.00	auditorium
7	Transaction negotiation process: phase model, setting goals, evaluating alternatives, obtaining information, creating an agenda, choosing a strategy			Lectures		0.50	auditorium
				Classes		0.50	auditorium
8	Preparation for negotiations. Psychological aspects in business negotiations, business negotiation styles			Lectures		0.50	auditorium
				Classes		0.50	auditorium
9	Argumentation and persuasion			Lectures		1.00	auditorium
10	Argumentation and persuasion, solving ethical dilemmas in business negotiations			Lectures		0.50	auditorium
				Classes		1.00	auditorium
11	Mock transaction negotiation			Lectures		0.50	auditorium
				Classes		1.00	auditorium
Assessment
Unaided Work:
In e-studies, an electronic test on the current problems of labor law has been completed. Analysis of the court's judgment. Presentation on a current labor law issue. Mock transaction negotiation and case analysis. After completing the study course, the student must provide feedback on the implementation of the study course by filling out the study course evaluation questionnaire.
Assessment Criteria:
The final grade consists of the sum of the grades of all intermediate tests. Knowledge will be evaluated in a 10-point system. Individual project and presentation: 25%, Mock transaction negotiation and case analysis: 25% Test: 10%, Exam mark - 40%.
Final Examination (Full-Time):		Exam (Written)
Final Examination (Part-Time):		Exam (Written)
Learning Outcomes
Knowledge:		Upon successful completion of the study course, students will be able to describe the ways, methods and strategies of modern conflict resolution, interpret the regulatory framework in labor law. Students will gain knowledge about business negotiations, the phases of the process, and business negotiations as a business process management in the company, as well as knowledge about types of business negotiations typical in business.
Skills:		By successfully completing the study course, students will be able to find and use the most appropriate conflict resolution strategy, find solutions to labor law violations and apply regulatory framework. In addition, students will develop skills such as planning business negotiations, developing a strategy, including setting goals, identifying interests, identifying alternatives, raising agenda items, managing business negotiations, creating a discussion, overcoming dead ends, managing emotions in business negotiations, building contact in business negotiations , concluding a deal, recording results, forming a habit of self-reflection, for further improvement of business negotiation skills.
Competencies:		By successfully completing the study course, students are able to solve conflicts and legal problems related to labor law, including using the acquired knowledge in research and practical activities, as well as being able to effectively represent their (or the company's) interests in business negotiations, navigate the phases of the business negotiation process, and lead business negotiations as business process in the company, is able to maintain its position in business negotiations. Competence in business negotiations.
Bibliography
No.	Reference
Required Reading
1	Darba likuma komentāri. I.Liepiņas, K.Rācenājas, N.Preisas redakcijā. Rīgā: Latvijas Brīvo arodbiedrību savienība, 2020. 438.lpp. (latviešu plūsmai)
2	Slaidiņa, V., Skultāne, I. Darba tiesības. Papildināts un pārstrādāts izdevums. Rīga: Apgāds Zvaigzne ABC, 2023, 288.lpp. (latviešu plūsmai)
3	Darba likums/Labor law
4	Darba aizsardzības likums/Labor Protection Law
5	Mediācijas likums/Mediation Law
6	Latvijas Republikas Satversme/Constitution of the Republic of Latvia
Additional Reading
1	Kārkliņa, A., Krēsliņš, Ē. Darba tiesību aktuālie problēmjautājumi//Jurista Vārds Nr. 12, 26.03.2019. (latviešu plūsmai)
2	Raines, S.S. Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes. 2nd edition. Rowman & Littlefield Publishers, 2019, p.432
3	Urbāne, M., Dovladbekova, I., Berķe-Berga, A. Legal Challenges of Teleworking in Latvia. Socrates, 2021, Nr.2 (20), p.58-66.
4	Hategan, V. Communication perspectives in mediation and conflict resolution. International Journal of Communication. September 2020, Volume 10, Issue 3, p.303-308
5	Eiropas cilvēka tiesību un pamatbrīvību aizsardzības konvencija/European Convention for the Protection of Human Rights and Fundamental Freedoms
6	Schaerer, M. Power and negotiation: review of current evidence and future directions. Current Opinion in Psychology, Volume 33, 2020