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Conflict Management and Personnel Counselling
Study Course Description
Course Description Statuss:Approved
Course Description Version:7.00
Study Course Accepted:02.02.2024 12:25:40
| Study Course Information | |||||||||
| Course Code: | SUPK_035 | LQF level: | Level 7 | ||||||
| Credit Points: | 2.00 | ECTS: | 3.00 | ||||||
| Branch of Science: | Psychology; Social Psychology | Target Audience: | Communication Science | ||||||
| Study Course Supervisor | |||||||||
| Course Supervisor: | Sandra Mihailova | ||||||||
| Study Course Implementer | |||||||||
| Structural Unit: | Faculty of Social Sciences | ||||||||
| The Head of Structural Unit: | |||||||||
| Contacts: | Dzirciema street 16, Rīga, szf rsu[pnkts]lv | ||||||||
| Study Course Planning | |||||||||
| Full-Time - Semester No.1 | |||||||||
| Lectures (count) | 6 | Lecture Length (academic hours) | 2 | Total Contact Hours of Lectures | 12 | ||||
| Classes (count) | 4 | Class Length (academic hours) | 2 | Total Contact Hours of Classes | 8 | ||||
| Total Contact Hours | 20 | ||||||||
| Study course description | |||||||||
| Preliminary Knowledge: | Social psychology, basics of management. | ||||||||
| Objective: | To develop students’ understanding of conflict resolution and personnel management, in particular personnel counselling, to improve skills in doing that. | ||||||||
| Topic Layout (Full-Time) | |||||||||
| No. | Topic | Type of Implementation | Number | Venue | |||||
| 1 | Modern personnel management. Conflicts, their types, specifics in different environments. | Lectures | 2.00 | auditorium | |||||
| 2 | Conflict resolution approaches and methods. | Classes | 2.00 | auditorium | |||||
| 3 | Counselling: concept, types, strategies. | Lectures | 2.00 | auditorium | |||||
| 4 | Counselling training. | Classes | 2.00 | auditorium | |||||
| 5 | Modern challenges in conflict management and personnel counselling. Description of latest approaches and problems. | Lectures | 2.00 | auditorium | |||||
| Assessment | |||||||||
| Unaided Work: | Report, agreeing on the topic with the university lecturer, independent reading. | ||||||||
| Assessment Criteria: | At the beginning and at the end of each class theoretical knowledge of students is checked (20%). Participation in seminars (20%). Report (30%), agreeing on the topic with the university lecturer. Written exam (30%). | ||||||||
| Final Examination (Full-Time): | Exam | ||||||||
| Final Examination (Part-Time): | |||||||||
| Learning Outcomes | |||||||||
| Knowledge: | Students understand modern conflict resolution and personnel counselling approaches, methods and strategies. | ||||||||
| Skills: | Students know how to find the most adequate conflict resolution and counselling strategy in a specific situation and substantiate their choice. | ||||||||
| Competencies: | Students are able to consult a person and to resolve a conflict by using obtained knowledge in research and practical activity. | ||||||||
| Bibliography | |||||||||
| No. | Reference | ||||||||
| Required Reading | |||||||||
| 1 | Vorončuka I. Personāla vadība. Rīga, 2000. | ||||||||
| 2 | Sudraba V., Mārtinsone K. Grupu psiholoģiskā konsultēšana un psihoterapija. Rīga: RSU, 2018. | ||||||||
| 3 | Konsultēšanas un psihoterapijas teorija un prakse. Rīga: Zvaigzne ABC, 2016. | ||||||||
| 4 | Trosens A., Hofmans R., Rotšifere D.B. Mediācija. Mediācijas pamati teorijā un praksē | ||||||||
| 5 | Leiendekers A. Konfliktu vadība. Rīga: Miervidi, Jumava, 2016 | ||||||||
| Additional Reading | |||||||||
| 1 | Армстронг М. Практика управления человеческими ресурсами. 8-е издание. Питер. 2004. | ||||||||
| 2 | Armstrong, M. A Handbook of Human Resource Management Practice. 9th ed., 2003. | ||||||||
| 3 | Forands I. Menedžmenta mazā enciklopēdija. Rīga: Latvijas Izglītības fonds, 2018. | ||||||||
| 4 | Pāvulēns J., Mārtinsone K., Mihailova S. Konsultatīvais atbalsts skolēniem. Rīga: Raka, 2018. | ||||||||
| 5 | Bolis J., Gereiša Z. Mediācija un sarunas. Rīga: Juridiskā koledža, 2015. | ||||||||
| 6 | Jefimovs N. Mediācijas piemērošanas perspektīvas un tās kavējošo faktoru neitralizācijas iespējas krimināltiesisko konfliktu noregulēšanā Latvijā. DU, 2018 | ||||||||
| 7 | 100 Best Conflict Resolution Books of All Time | ||||||||
| Other Information Sources | |||||||||
| 1 | Izmantojamas publikācijas masu medijos | ||||||||
