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About Study Course

Credit points / ECTS:4 / 6
Course supervisor:Ulla Zumente-Steele
Study type:Full time
Course level:Master's
Target audience:Social Welfare and Social Work
Language:English
Branch of science:Sociology; Social Politics and Organisation of Social Work

Objective

To provide knowledge and skills of cross-cultural mediation and ability to apply it for conflict resolutions in various social environments: family, workplace, community etc. focusing on the child's interests.

Prerequisites

None

Learning outcomes

Knowledge

Will be able to recognize the features of conflict escalation and de-escalation. Will be able to perceive and use the mediation as a tool of conflict resolution.

Skills

Will be able to elaborate different techniques of mediation in order to resolve the conflict constructively.

Competence

Will be able to understand the role of culture in conflict management and mediation.
Will be able to elaborate culturally appropriate conflict communication management and mediation techniques leading to constructive conflict resolution.

Study course planning

Course planning not avalible right now.