Language Culture and Professional Communication (LF_688)
About Study Course
Objective
Complement and reinforce students' knowledge in order to develop the deliberate use of Coptic languages and speech in language practice. To improve the skills for communication with a patient, relatives and colleagues during the professional communication training. To develop the skills in communicating with the patient and identifying patient’s main problems; to apply appropriate communication principles to particular groups of patients and personality types; to recognise a conflict, signs of conflict, to assess the significance of a conflict and apply skills for solving it; to recognise and assess the risk of professional burn-out and shortly describe the possibilities for the prevention thereof.
Prerequisites
Acquired knowledge in Latvian within the framework of the secondary school curriculum.
Learning outcomes
After successfully completing the program of the study course, the student will know: • the most common deviations from the literary norm in language practice; • the most important theoretical literature in which to look for an explanation for various language inaccuracies; • differences between spoken and written language, which are relevant in practice; • linguistic and extralinguistic factors that affect the communication process.
Students will be able to: • describe the communication components that are the basis for establishing and maintaining contact with the patient, family and colleagues; • define signs of conflict; • list the main characteristics of personality types; • describe the risks, signs and prevention techniques of burnout.
After successfully completing the study course program, the student will be able to: • identify the most typical language inaccuracies; • explain language inaccuracies using theoretical literature; • create an oral and written text in accordance with literary norms; • evaluate extralinguistic factors that are relevant in the speech situation.
Students will be able to: • use active listening in role-plays, lead a conversation professionally, collect anamnesis and conduct a motivational interview; • apply conflict resolution skills in simulated learning situations; • identify situations that create a risk of burnout; • evaluate your resources, risks of burnout and skills to be improved in professional communication.
After completing the study course, the student will be able to create a spoken or written text in accordance with the current norms of the literary language, as well as be able to evaluate the linguistic and extralinguistic factors that affect the relevant speech situation.
Students differentiate communication with different patient groups and personality types and justify/characterize their choice; • distinguishes the signs of different conflict situations, uses strategies to solve them; • assess your burnout risks.
Study course planning
| Study programme | Study semester | Program level | Study course category | Lecturers | Schedule |
|---|---|---|---|---|---|
| Physician's Assistant, LFAP | 5 | First level | Required |
