Professional Communication in Social Work (LUSDK_258)
About Study Course
Learning outcomes
1.After a successful mastering of the study course, the student will be able: • to describe the concept of communication; • to recognise levels of communication; • to describe the process of preparation for an interview and its leading; • to explain the process of occurrence of conflicts and their resolution; • to list the breakdown of conflicts; • to list communication channels • to describe the media reflection of social work.
1.After a successful mastering of the study course, the student will be able: • to evaluate development of conflicts and possible solutions • to prepare a public speech • to use communication skills in work with a client • to plan and prepare an interview with a client.
1.Able to describe the nature and process of communication, the process of encoding and decoding information. Able to identify types of conflicts and possible resolution options. Able to describe the necessary actions in the preparation of a successful interview and/or conversation and speech.
Study course planning
| Study programme | Study semester | Program level | Study course category | Lecturers | Schedule |
|---|---|---|---|---|---|
| Social work | 1 | Bachelor | Required | Ārija Baltiņa | |
| Social work | 1 | Bachelor | Required | Ārija Baltiņa |
