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Communication Culture in Dentistry
Study Course Description
Course Description Statuss:Approved
Course Description Version:6.00
Study Course Accepted:05.09.2022 12:18:21
| Study Course Information | |||||||||
| Course Code: | MMK_022 | LQF level: | Level 7 | ||||||
| Credit Points: | 2.00 | ECTS: | 3.00 | ||||||
| Branch of Science: | Clinical Medicine | Target Audience: | Dentistry | ||||||
| Study Course Supervisor | |||||||||
| Course Supervisor: | Ingrīda Čēma | ||||||||
| Study Course Implementer | |||||||||
| Structural Unit: | Department of Oral and Maxillofacial Surgery and Oral Medicine | ||||||||
| The Head of Structural Unit: | |||||||||
| Contacts: | Riga, 20 Dzirciema Street, oralpatokat rsu[pnkts]lv, +371 67409136 | ||||||||
| Study Course Planning | |||||||||
| Full-Time - Semester No.1 | |||||||||
| Lectures (count) | 8 | Lecture Length (academic hours) | 2 | Total Contact Hours of Lectures | 16 | ||||
| Classes (count) | 8 | Class Length (academic hours) | 2 | Total Contact Hours of Classes | 16 | ||||
| Total Contact Hours | 32 | ||||||||
| Study course description | |||||||||
| Preliminary Knowledge: | To start study course (or semester) all previous assessments according to Study plan (D1) should be successfully passed. High school level knowledge and motivation to become a successful and good dentist. | ||||||||
| Objective: | To learn about basics of communication culture, in order to become wise, competent, approved, skilled dentist and member of the society. | ||||||||
| Topic Layout (Full-Time) | |||||||||
| No. | Topic | Type of Implementation | Number | Venue | |||||
| 1 | Definition of communication culture. Overall aspects of communication psychology and their significance for successful work in dentistry. | Lectures | 1.00 | auditorium | |||||
| 2 | Analysis of first lecture and some general tests. | Classes | 1.00 | auditorium | |||||
| 3 | The role of a personality in communication. Temperament, character. Psychology tests and their usage in communication. | Lectures | 1.00 | auditorium | |||||
| 4 | Psychology tests and their analysis. | Classes | 1.00 | auditorium | |||||
| 5 | Communication psychology in collectives (work, society, family). | Lectures | 1.00 | auditorium | |||||
| 6 | Role plays and analysis. | Classes | 1.00 | auditorium | |||||
| 7 | Communication psychology aspects when forming relationships with patients. Keys to successful collaboration. | Lectures | 1.00 | auditorium | |||||
| 8 | The role of first impression, conversation, verbal and nonverbal communication. | Classes | 1.00 | auditorium | |||||
| 9 | Communication psychology in relationships with colleagues and society, and ethical norms. | Lectures | 1.00 | auditorium | |||||
| 10 | Learning to perform publicly, talk, listen, interview. | Classes | 1.00 | auditorium | |||||
| 11 | Conflicts, their forming, methods of solving and their usage in dental praxis. | Lectures | 1.00 | auditorium | |||||
| 12 | Conflict tests, analysis, solving praxis. | Classes | 1.00 | auditorium | |||||
| 13 | Communication with colleagues and other people all around the world. The meaning of diversity of culture, education, origin, parenting in the communication. | Lectures | 1.00 | auditorium | |||||
| 14 | Individual work. Make a presentation about communication peculiarities in a specific country. | Classes | 1.00 | auditorium | |||||
| 15 | Oath of a doctor today. The role of knowledge and education in communication. | Lectures | 1.00 | auditorium | |||||
| 16 | Analysis of our mutual communication. Positive things. Things we can approve. | Classes | 1.00 | auditorium | |||||
| Assessment | |||||||||
| Unaided Work: | Studies of visual material given in lectures and practical classes. Studies of obligatory literature material. Taking part in variety of everyday, academic and scientific activities in order to observe communication culture and behavior. Analysis of situations in discussions with colleagues. | ||||||||
| Assessment Criteria: | Ability to actively take part in discussions about topics of lectures. To make presentations about traditions in other cultures. To solve given tasks about everyday situations. Mark in the final exam is also the mark for the study course (100%). | ||||||||
| Final Examination (Full-Time): | Exam (Written) | ||||||||
| Final Examination (Part-Time): | |||||||||
| Learning Outcomes | |||||||||
| Knowledge: | Knowledge of communication psychology to form relationships with colleagues, patients and society in Latvia, other countries and cultures. | ||||||||
| Skills: | To learn how to successfully take part in and form work collectives and present themselves as educated, competent, knowledgeable, skillful doctor in Latvia and foreign countries. | ||||||||
| Competencies: | To know rules of communication psychology to successfully join any society. To know how to collaborate with all colleagues in dental practice and academic environment. To be able to solve conflicts. | ||||||||
| Bibliography | |||||||||
| No. | Reference | ||||||||
| Required Reading | |||||||||
| 1 | Maria, Α., Anna, K., Andreas, K., & Ioannis, T. (2016). Basic Tips for Communicating with A New Dental Patient.ARC Journal of Dental Science Volume 1, Issue 4, 2016, PP 4-11 ISSN No. (Online): 2456-0030 DOI: http://dx.doi.org/10.20431/2456-0030.0104002 | ||||||||
| 2 | Waylen, A. (2017). The importance of communication in dentistry. Dental update, 44, 774-780. DOI: 10.12968/denu.2017.44.8.774 | ||||||||
| 3 | Patient Communications: A Guide for Dentists. NSDA, Nova Scotia Dental Association | ||||||||
| Additional Reading | |||||||||
| 1 | Aleksandrova V., Stoykova M., Musurlieva N. Communication skills in the dental practice: a review. Stoma EduJ. 2016;3(1-2):63-67 DOI: 10.25241/stomaeduj.2016.3(1-2).art.9 | ||||||||
| 2 | Leadership and Communication in Dentistry: A Practical Guide to Your Practice, Your Patients, and Your Self. 1st edition, Joseph P. Graskemper, 2019, John Wiley & Sons, Inc. Print ISBN:9781119557210 |Online ISBN:9781119557128 | ||||||||
| 3 | Five Common Mistakes Every New Dentist Should Avoid | ||||||||
| 4 | Ričards Vebsters. Sejas vaibstu lasīšana. Jumava 2013. | ||||||||
| 5 | Bens Embridžs. PSY-Q. Jāņa rozes apgāds, 2015. | ||||||||
| 6 | Ārvalstu studentiem/For international students | ||||||||
| 7 | Aleksandrova V., Stoykova M., Musurlieva N. Communication skills in the dental practice: a review. Stoma EduJ. 2016;3(1-2):63-67 DOI: 10.25241/stomaeduj.2016.3(1-2).art.9 | ||||||||
| 8 | Five Common Mistakes Every New Dentist Should Avoid | ||||||||
