.
Medical Communication
Study Course Description
Course Description Statuss:Approved
Course Description Version:3.00
Study Course Accepted:02.02.2021 16:37:50
Study Course Information | |||||||||
Course Code: | ISK_203 | LQF level: | Level 7 | ||||||
Credit Points: | 2.00 | ECTS: | 3.00 | ||||||
Branch of Science: | Clinical Medicine; Internal Medicine | Target Audience: | Medicine | ||||||
Study Course Supervisor | |||||||||
Course Supervisor: | Vladimirs Voicehovskis | ||||||||
Study Course Implementer | |||||||||
Structural Unit: | Department of Internal Diseases | ||||||||
The Head of Structural Unit: | |||||||||
Contacts: | Riga, 2 Hipokrata Street, iskrsu[pnkts]lv, +371 67042338 | ||||||||
Study Course Planning | |||||||||
Full-Time - Semester No.1 | |||||||||
Lectures (count) | 4 | Lecture Length (academic hours) | 2 | Total Contact Hours of Lectures | 8 | ||||
Classes (count) | 8 | Class Length (academic hours) | 3 | Total Contact Hours of Classes | 24 | ||||
Total Contact Hours | 32 | ||||||||
Study course description | |||||||||
Preliminary Knowledge: | Human anatomy and physiology, knowledge of the history of medicine, ethics and law; knowledge of medical philosophy and bioethics; introduction to the study process, basics of argumentation. | ||||||||
Objective: | To develop the students' understanding of professional communication as an essential part of medical practice. To develop the students' ability to choose adequate communication form and type in a particular clinical situation. | ||||||||
Topic Layout (Full-Time) | |||||||||
No. | Topic | Type of Implementation | Number | Venue | |||||
1 | Communication as a basic clinical skill: Definition of communication, introduction, theoretic aspects. E-treatment. Department and Hospital rules. Good medical practice principles, role of doctors assistant, medical documentation. | Lectures | 1.00 | auditorium | |||||
2 | Doctor-patient relationships. Communication with patients with cognitive problems, with anxiety. Communication with patients with addictions. Conflict and crises situations. | Lectures | 1.00 | E-Studies platform | |||||
3 | Language problems. Cultural, religious, food problems. | Lectures | 1.00 | auditorium | |||||
4 | Medical profession – legal issues. | Lectures | 1.00 | E-Studies platform | |||||
5 | Introduction to Clinics. Ethical issues of medical communication. Medical deontology. Doctor’s office design (discussion). Doctor’s image (role play). | Classes | 1.00 | clinical base | |||||
6 | Historia morbi – subjective part. “First patient” (role play). Visit to clinic. | Classes | 1.00 | clinical base | |||||
7 | Communication with health care professionals (as patients and as colleagues). Communication with patient’s family members. Communication with internet-educated patients. | Classes | 1.00 | clinical base | |||||
8 | Age problems: communication with paediatric patients, with geriatric patients. Communication with dying patients. Kübler-Ross model of grief. Visit to the clinic. | Classes | 1.00 | clinical base | |||||
9 | Communication with patients w. chronic diseases. Delivering bad news. SPIKES protocol. Visit to the clinic. | Classes | 1.00 | clinical base | |||||
10 | Communication with patients w. functional problems (blind, numb, etc.). Communication with ICU patients. Visit to clinic. | Classes | 1.00 | clinical base | |||||
11 | Assistance in case of emotional trauma, crisis management. Role play. | Classes | 1.00 | clinical base | |||||
12 | Historia morbi – Status praesens objectivus communis – Inspectio: Status (physical and mental), habitus, visible surfaces, caput, collum, corpus, extremitas. Work in groups. Visit to the clinic, practice with patients. Discussion, summary. | Classes | 1.00 | clinical base | |||||
Assessment | |||||||||
Unaided Work: | Students refer to the recommended and optional literature for each practical class; Identify unclear questions and problems; Develop recommendations for communication in a particular situation. | ||||||||
Assessment Criteria: | Cumulative exam: 50% from final grade – student present one of the 12 course topics (PowerPoint presentation, 10 – 15 min.); 30% from final grade – student's activity during the course (taking part in discussions, questions, comments); 20% from final grade – "Historia morbi" test results. The student shows understanding of the topics being presented and his ability to solve problems raised in real clinical situations. | ||||||||
Final Examination (Full-Time): | Exam | ||||||||
Final Examination (Part-Time): | |||||||||
Learning Outcomes | |||||||||
Knowledge: | Upon successful completion of the course, students will be able to perform the following activities: • to demonstrate an understanding in the field of communication and to describe the link between theoretical knowledge of ethics and applied therapeutic aspects; • to demonstrate an understanding of communication content, forms and types in medical practice; • to demonstrate an orientation in physician’s communication implementation in various types of clinical situations. | ||||||||
Skills: | Upon successful completion of the course, students will be able to perform the following activities: • to communicate with patients and their families, other people or organizations involved in health care; • to choose the appropriate form of contact in the investigation and treatment of the patient depending on the patient's age, gender, temperament, ethnicity and religion; • to choose the most appropriate communication form and type in different clinical situations. | ||||||||
Competencies: | Upon successful completion of the course, students will be able to perform the following activities: • to communicate with people having different skills and experience in professional issues, ensuring personal health, public health or environment - friendly solutions; • to professionally manage conversations with patients and their families by assessing the problem and the persons involved; • to perform an analysis of the situation, demonstrate individual treatment of the patient and creative approach to each clinical case; • to analyse situations, substantiate, logically formulate and explain their opinion. | ||||||||
Bibliography | |||||||||
No. | Reference | ||||||||
Required Reading | |||||||||
1 | Allen, James F. Health Law & Medical Ethics for Healthcare Professionals. Boston: Pearson, 2012 | ||||||||
2 | Back, Anthony Arnold, Robert Tulsky, James. Mastering Communication with Seriously Ill Patients. Cambridge University Press, 2009 | ||||||||
3 | Bickley L.S., Szilagyi P.G. Bates' Guide to Physical Examination and History Taking. Lippincott Williams&Wilkins, 2008 | ||||||||
4 | Coulehan J., Block M. The Medical Interview: Mastering Skills for Clinical Practice. Davis Company, 2005 | ||||||||
5 | Karpova Ā., Plotnieks I. Personība un saskarsme. Rīga, 1984 | ||||||||
6 | Kupčs J. Saskarsmes būtība. – Rīga: Zvaigzne ABC, 1997 | ||||||||
7 | Lloyd, Margaret Bor, Robert. Communication Skills for Medicine (3rd Edition). Churchill Livingstone, 2009 | ||||||||
8 | Rudzītis K. Diagnostikas pamati un terapijas preambula. Rīga: Nacionālais apgāds, 2005 | ||||||||
Additional Reading | |||||||||
1 | Adam, Mary B.-Mercurio, Mark R.-Diekema, Douglas S. Clinical Ethics in Pediatrics. Cambridge University Press, 2011 | ||||||||
2 | Allen, Judy Brock, And Susan A. Healthcare Communication Using Personality Type: Patients Are Different! Routledge, 2000 | ||||||||
3 | Barker, Philip J. Mental Health Ethics. Taylor & Francis Routledge, 2011 | ||||||||
4 | Benedetti F. The Patient's Brain: the Neuroscience behind the Doctor-Patient Relationship. Oxford; New York: Oxford University Press, 2011 | ||||||||
5 | Bickley L.S., Szilagyi P.G. Bates' Guide to Physical Examination and History Taking. Lippincott Williams&Wilkins, 2008 | ||||||||
6 | Christianson, Jon Warrick, Louise H. Physician Communication with Patients: Research Findings and Challenges. University of Michigan Press, 2012 | ||||||||
7 | Dan Longo, Anthony Fauci, Dennis Kasper, Stephen Hauser, J. Jameson, Joseph Loscalzo. Harrison's Principles of Internal Medicine, 18th edition. McGraw-Hill, 2011 | ||||||||
8 | EACH homepage / database | ||||||||
9 | England, Carole Morgan, Ransolina. Communication Skills for Midwives: Challenges in Everyday Practice. McGraw-Hill Education, 2012 | ||||||||
10 | Feldman M., Christensen J. Behavioral Medicine: A Guide for Clinical Practice. 2007. http://www.accessmedicine.com/content.aspx?aID=6439652&sear… | ||||||||
11 | Groopman J. How Doctors Think. Houghton Mifflin Harcourt Trade & Reference Publishers, 2008 | ||||||||
12 | Heritage, John Maynard, Douglas W. Drew, Paul. Communication in Medical Care: Interaction between Primary Care Physicians and Patients. Cambridge University Press, 2006 | ||||||||
13 | Jackson J.C. Ethics in Medicine. Cambridge, UK;Malden, MA: Polity, 2006 | ||||||||
14 | Lasmane S., Milts A., Rubenis A. Ētika. Rīga, Zvaigzne ABC, 1995 | ||||||||
15 | Omārova S. Cilvēks runā ar cilvēku. Rīga, Kamene, 1994 | ||||||||
16 | Parrott, Roxanne. Talking about Health: Why Communication Matters. Wiley-Blackwell, 2009 | ||||||||
17 | Pilnick, Alison Hindmarsh, Jon Gill, Virginia Teas. Communication in Healthcare Settings: Policy, Participation and New Technologies. Wiley-Blackwell, 2010 | ||||||||
18 | Pīzs A. Ķermeņa valoda. – Rīga, Jumava, 1995 | ||||||||
19 | Roter, Debra L. Hall, Judith A. Doctors Talking with Patients/Patients Talking with Doctors: Improving Communication in Medical Visits (2nd Edition). ABC-CLIO, 2006 | ||||||||
20 | Sanders L. Every Patient Tells a Story: Medical Mysteries and the Art of Diagnosis. Broadway Books, 2009 | ||||||||
21 | Savett L.A. The Human Side of Medicine: Learning What It's Like to be a Patient and What It's Like to be a Physician. Auburn House Paperback, 2002 | ||||||||
22 | Schaie K. Warner-Willis, Sherry L. Handbook of the Psychology of Aging. Elsevier LTD., 2011 | ||||||||
23 | Stiefel F. Communication in Cancer Care. Springer, 2006 | ||||||||
24 | Surbone, Antonella Zwitter, Matja Rajer, Mirjana. New Challenges in Communication with Cancer Patients. Springer US, 2012 | ||||||||
25 | Thomas, Richard K. Health Communication. Springer, 2006 | ||||||||
Other Information Sources | |||||||||
1 | http://estudijas.rsu.lv/index.php |