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Communication Psychology and Negotiation and Professional Relationship Building Skills
Study Course Description
Course Description Statuss:Approved
Course Description Version:6.00
Study Course Accepted:02.02.2024 12:29:18
| Study Course Information | |||||||||
| Course Code: | JF_426 | LQF level: | Level 7 | ||||||
| Credit Points: | 2.00 | ECTS: | 3.00 | ||||||
| Branch of Science: | Psychology | Target Audience: | Civil and Military Defense; Juridical Science | ||||||
| Study Course Supervisor | |||||||||
| Course Supervisor: | Sandra Mihailova | ||||||||
| Study Course Implementer | |||||||||
| Structural Unit: | Faculty of Social Sciences | ||||||||
| The Head of Structural Unit: | |||||||||
| Contacts: | Dzirciema street 16, Rīga, szf rsu[pnkts]lv | ||||||||
| Study Course Planning | |||||||||
| Full-Time - Semester No.1 | |||||||||
| Lectures (count) | 8 | Lecture Length (academic hours) | 2 | Total Contact Hours of Lectures | 16 | ||||
| Classes (count) | 4 | Class Length (academic hours) | 2 | Total Contact Hours of Classes | 8 | ||||
| Total Contact Hours | 24 | ||||||||
| Part-Time - Semester No.1 | |||||||||
| Lectures (count) | 4 | Lecture Length (academic hours) | 2 | Total Contact Hours of Lectures | 8 | ||||
| Classes (count) | 1 | Class Length (academic hours) | 2 | Total Contact Hours of Classes | 2 | ||||
| Total Contact Hours | 10 | ||||||||
| Study course description | |||||||||
| Preliminary Knowledge: | Basic of psychology | ||||||||
| Objective: | To offer students the opportunity to gain an understanding of communication psychology and to acquire the skills of negotiation and professional relationship building, with a special focus on questioning and listening skills, to promote an understanding of the impact of their personality on professional relationship building. | ||||||||
| Topic Layout (Full-Time) | |||||||||
| No. | Topic | Type of Implementation | Number | Venue | |||||
| 1 | The essence and diversity of communication | Lectures | 1.00 | auditorium | |||||
| 2 | Social perception. Psychological defense mechanisms | Lectures | 2.00 | auditorium | |||||
| 3 | Emotion regulation skills | Classes | 1.00 | auditorium | |||||
| 4 | Communication. Effective negotiation management | Lectures | 2.00 | auditorium | |||||
| 5 | Asking questions and listening. Argumentation | Classes | 1.00 | auditorium | |||||
| 6 | Interaction | Lectures | 1.00 | auditorium | |||||
| 7 | Simulation games about professional relationships | Classes | 1.00 | auditorium | |||||
| 8 | Conflictology and mediation | Lectures | 2.00 | auditorium | |||||
| 9 | Choosing an effective conflict resolution strategy | Classes | 1.00 | auditorium | |||||
| Topic Layout (Part-Time) | |||||||||
| No. | Topic | Type of Implementation | Number | Venue | |||||
| 1 | The essence and diversity of communication | Lectures | 0.50 | auditorium | |||||
| 2 | Social perception. Psychological defense mechanisms | Lectures | 0.50 | auditorium | |||||
| 4 | Communication. Effective negotiation management | Lectures | 1.00 | auditorium | |||||
| 5 | Asking questions and listening. Argumentation | Classes | 0.50 | auditorium | |||||
| 6 | Interaction | Lectures | 1.00 | auditorium | |||||
| 8 | Conflictology and mediation | Lectures | 1.00 | auditorium | |||||
| 9 | Choosing an effective conflict resolution strategy | Classes | 0.50 | auditorium | |||||
| Assessment | |||||||||
| Unaided Work: | Independently read the indicated literature and prepare homework. | ||||||||
| Assessment Criteria: | Attendance of lectures and seminars Active participation in seminars Timeliness of homework submission and quality of work Exam evaluation | ||||||||
| Final Examination (Full-Time): | Exam (Written) | ||||||||
| Final Examination (Part-Time): | Exam (Written) | ||||||||
| Learning Outcomes | |||||||||
| Knowledge: | Knows the terms used in Communication Psychology, understands the essence of communication, factors influencing communication, understands the importance of social skills in communication with individuals, groups and teams of professionals. | ||||||||
| Skills: | In practice, social skills are used and communication skills are applied in cooperation with colleagues; distinguishes between effective and ineffective listening; have skills in self-reflection and managing one's emotional state. | ||||||||
| Competencies: | Apply self-reflection and social skills when working independently or as a group/team. Able to evaluate the impact of one's exposure on others, have the skills to manage effective communication and resolve conflict situations. | ||||||||
| Bibliography | |||||||||
| No. | Reference | ||||||||
| Required Reading | |||||||||
| 1 | Bolis, J., Zīle, G. (2015) Mediācija un sarunas. Juridiskās koledžas apgāds. | ||||||||
| 2 | Skutele, D. (2007) Saskarsme. Rīga: Uzņēmējdarbības un menedžmenta akadēmija. (akceptējams izdevums) | ||||||||
| 3 | Leiendekers, A. (2016) Konfliktu vadība. | ||||||||
| 4 | Parson, V. (2012) Study and Communication Skills for Psychology. Oxford: OUP Oxford. (akceptējams izdevums) | ||||||||
| 5 | The handbook of intergroup communication / edited by Howard Giles. (2012.). International advisory board, Cynthia Gallois ... [et al.]. New York: Routledge. (akceptējams izdevums) | ||||||||
| 6 | The Social Psychology of Communication, Derek Hook, Bradley Franks, Martin W. Bauer eds. EBSCOhost | ||||||||
| 7 | Ārvalstu studentiem/For international students | ||||||||
| 8 | Parson, V. (2012) Study and Communication Skills for Psychology. Oxford: OUP Oxford. (akceptējams izdevums) | ||||||||
| 9 | The handbook of intergroup communication / edited by Howard Giles. (2012.). International advisory board, Cynthia Gallois ... [et al.]. New York: Routledge. (akceptējams izdevums) | ||||||||
| 10 | The Social Psychology of Communication, Derek Hook, Bradley Franks, Martin W. Bauer eds. EBSCOhost | ||||||||
| Additional Reading | |||||||||
| 1 | Landmane, D., Rinkevics, A., Eināt, K. (2013) Policista rokasgrāmata darbā ar cietušajiem. Rīga: Valsts policija. | ||||||||
| 2 | Матьяш, О. И., Погольша, В. М., Казаринова, Н. В, Биби, С. А., Зарицкая, Ж. В. (2011) Межличностная коммуникация. СПб: Речь. | ||||||||
| 3 | Korels, V. (2007) Kā izprast cilvēkus un pareizi izturēties pret tiem. | ||||||||
| 4 | Fišers, R., Ūrijs, V., Petons, B. (2002) Prasme vienoties: kā sasniegt vēlamo. Rīga: Jāņa Rozes apgāds. 199.lpp. | ||||||||
| 5 | Hodžsone, Dž. (2001) Līdzvērtīgs sarunu partneris. Biznesa augstskola Turība. 256.lpp. | ||||||||
| 6 | Alisons, Dž., Bleiks, R., Karvers, T. u.c. (2007) Sarunu un konfliktu risināšana. Lietišķās informācijas dienests. (akceptējams izdevums) | ||||||||
| 7 | Craiovan, P. M. (2016) Communication and conflict resolution in the working group. Romanian Journal of Experimental Applied Psychology. Special Issue, Vol. 7, p 302-306. | ||||||||
| 8 | The social psychology of communication. /edited by Derek Hook, Bradley Franks, Martin W. Bauer. (2011.). Houndmills, Basingstoke, Hampshire; New York: Palgrave Macmillan. | ||||||||
| 9 | Advanced Social Psychology: The State of the Science, Baumesiter, Roy F. EBSCOhost vai Ebook Central | ||||||||
| 10 | Kapardis A. (2010) Psychology and Law: a critical introduction, EBSCOhost | ||||||||
| 11 | Ārvalstu studentiem/For international students | ||||||||
| 12 | Craiovan, P. M. (2016) Communication and conflict resolution in the working group. Romanian Journal of Experimental Applied Psychology. Special Issue, Vol. 7, p 302-306. | ||||||||
| 13 | The social psychology of communication. /edited by Derek Hook, Bradley Franks, Martin W. Bauer. (2011.). Houndmills, Basingstoke, Hampshire; New York: Palgrave Macmillan. | ||||||||
| 14 | Advanced Social Psychology: The State of the Science, Baumesiter, Roy F. EBSCOhost vai Ebook Central | ||||||||
| 15 | Kapardis A. (2010) Psychology and Law: a critical introduction, EBSCOhost | ||||||||
