Social Pharmacy and Pharmaceutical Care

Study Course Description

Course Description Statuss:Approved

Course Description Version:1.00

Study Course Accepted:26.03.2024 11:55:10

Study Course Information
Course Code:		ZFTK_065		LQF level:		Level 7
Credit Points:		6.00		ECTS:		9.00
Branch of Science:		Basic Sciences of Medicine, including Pharmacy; Social Pharmacy		Target Audience:		Pharmacy
Study Course Supervisor
Course Supervisor:		Elita Poplavska
Study Course Implementer
Structural Unit:		Department of Applied Pharmacy
The Head of Structural Unit:
Contacts:		Riga, 16 Konsula Street, zftkrsu[pnkts]lv, +371 67061547
Study Course Planning
Full-Time - Semester No.1
Lectures (count)		4	Lecture Length (academic hours)		2	Total Contact Hours of Lectures		8
Classes (count)		11	Class Length (academic hours)		3	Total Contact Hours of Classes		33
Total Contact Hours								41
Full-Time - Semester No.2
Lectures (count)		0	Lecture Length (academic hours)		0	Total Contact Hours of Lectures		0
Classes (count)		16	Class Length (academic hours)		3	Total Contact Hours of Classes		48
Total Contact Hours								48
Study course description
Preliminary Knowledge:
Pharmacology, pharmacotherapy, communication psychology, ethics in pharmacy.
Objective:
1. Acquire principles of pharmaceutical care. 2. Develop counselling competence about the appropriate and safe use of medicines.
Topic Layout (Full-Time)
No.	Topic			Type of Implementation		Number	Venue
1	Communication between patient and pharmacist: communication models, patient perspective, preconditions and barriers to successful cooperation. Communication between pharmacist and doctor.			Lectures		1.00	auditorium
2	Structural components of communication: structure of conversation, active listening, asking questions, providing information.			Classes		1.00	auditorium
3	Communication with patients of different ages, genders, temperaments and socio-economic backgrounds and with patients from different cultures.			Classes		2.00	auditorium
4	Non-verbal communication. Emotional competence and empathy. Motivational interview.			Classes		1.00	auditorium
5	Difficult conversations: A "Laboratory" for communication situations.			Classes		2.00	auditorium
6	The concept of pharmaceutical care. Care process and classification of drug therapy problems.			Lectures		1.00	auditorium
7	Development of a pharmaceutical care plan. The concept of profession and ethics.			Lectures		1.00	other
8	Patient counselling about over-the-counter medicines. Pharmaceutical care for patients with chronic diseases.			Lectures		1.00	auditorium
9	Pharmaceutical care. Concept of care. Patient experience in healthcare and in the medication use process.			Classes		1.00	other
10	Structure of the consultation. Prescription and over-the-counter medicines.			Classes		1.00	auditorium
11	Consultation about over-the-counter medications.			Classes		3.00	auditorium
12	Consultation about over-the-counter medications.			Classes		4.00	auditorium
13	Consultation about prescription medicines.			Classes		8.00	auditorium
14	Practical lesson with a patient-actor.			Classes		4.00	auditorium
Assessment
Unaided Work:
Film analysis, repetition of previous knowledge about concrete topic, case study, three interviews/ consultations with patients, presentation of a pharmaceutical care plan. In order to evaluate the quality of the study course as a whole, the student must fill out the study course evaluation questionnaire on the Student Portal.
Assessment Criteria:
For home assignments – pass/ fail, OSCE assessment criteria available in e-studies.
Final Examination (Full-Time):		Exam (OSCE)
Final Examination (Part-Time):
Learning Outcomes
Knowledge:		Student knows: definition and principles of pharmaceutical care, classification of drug therapy problems, differences between different communication models, principles of differential diagnosis in pharmaceutical care.
Skills:		Student is able to: identify conditions and barriers to successful collaboration, identify patient/client needs, medication problem(s), co-morbidities, current and past medication, formulate indication, classify medication therapy problems, formulate aim of medication therapy, analyse patient/client experience and use it in the counselling process, explain the proper use and storage of the medicine according to the needs of the client/patient, explain the possible side effects and how to deal with them, explain the possible interactions and how to solve them, use evidence-based, up-to-date information.
Competencies:		Consulting of pharmacy patients/clients on over-the-counter and prescription medications.
Clinical Skills:
No.	Skill					Level
1	Development of a medication use review					A - Beginner level
2	Development of a medication use review					B1 - Basic level
3	Identification of a drug-related problem					A - Beginner level
4	Identification of a drug-related problem					B1 - Basic level
5	Identification of a drug-related problem					B2 - Intermediate level
Bibliography
No.	Reference
Required Reading
1	Addison, B., Brown, A., Edwards, R., Gray, G. Minor Illness or Major Disease. 6th edition. Pharmaceutical Press, 2016.
2	Dynamed, uz pierādījumiem balstīta medicīnas datubāze
3	Poplavska, E., Ardava, E. Konsultācija aptiekā. Sociālās farmācijas un farmaceitiskās aprūpes kursa metodiskie norādījumi, 2015.
4	Francis, S. Anne, Smith, F., Malkinson, J. Integrated Pharmacy Case Studies. Pharmaceutical Press, 2015.
Additional Reading
1	Beardsley, R. S., Kimberlin, C. L., Tindall, W. N. Communication Skills in Pharmacy Practice. 5th edition. Lippincott Williams & Wilkins, 2019
2	Berger, B. A. Communication Skills for Pharmacists: Building Relationships, Improving Patient Care. Jobson Medical Information LLC, 2009.
3	Berger, B. A., Villaume, W. A. Motivational Interviewing for Health Care Professionals. A Sensible Approach, American Pharmacists Association, 2013.
4	Cipolle, R. J., Strand, L. M., Morley, P. C. Pharmaceutical care practice. 3rd edition. McGraw Hill, 2012.
5	Hardy, J. Patient Assessment in Pharmacy: A Culturally Competent Approach. Jones and Bartlett Learning, 2016.
6	Judy, A., Brock, S. A. Healthcare Communication Using Personality Type: Patients Are Different! Routledge, 2000.
7	Miller, W. R., Rollnick, S. Motivational interviewing: preparing people for change. 2nd edition. New York: Guilford Press, 2013.
8	Omārova, S. Cilvēks runā ar cilvēku. Kamene, 2009.
9	Rovers, J. P. Currie, J. D. eds. A Practical Guide to Pharmaceutical Care. American Pharmaceutical Association, 2003.
10	Silverman, J., Kurtz, S., Draper, D. Skills for Communicating with Patients. 3rd edition. Radcliffe Publishing, 2005.