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Conflicts and Resolution Strategies (LF_627)
About Study Course
Department: RSU Liepāja Branch
ECTS:3
Course supervisor:Ērika Gintere
Study type:Full time
Course level:All levels
Target audience:Medical Services; Medicine; Nursing Science; Sports Trainer
Language:Latvian
Study course description Full description, Full time
Branch of science:Psychology
Learning outcomes
Knowledge
1.Conflict theory of professional communication implementation, ensuring effective communication and management of communication.
Skills
1.• Encourage initiatives to find new solutions in society by understanding their internal resources.
• Improve the ability to identify the causes of conflict in professional activity.
• Will be able to analyse social interaction in conflict situations in a professional environment.
• Strengthen the ability to conduct constructive dialogue in professional communication.
• Improve the ability to provide positive interaction in professional communication.
Competence
1.Integrate in practice conflict diagnosis, management, resolution. Mediation competencies.
